Terms and Conditions | Escape Surf Travel

Last updated: August 2026

To validate your inscription and to confirm your booking at “Escape Surf Travel”, the total amount or advanced payment of the required services must be paid.

You can find all the bank details in the confirmation letter, which we will send you by e-mail once you fill in the form on our website.

The booking will be considered as valid when the required amount has been transferred to our bank account, and you have received a confirmation e-mail with the booking details.

For payments by credit card, we accept most major credit cards (Visa, Mastercard, Amex, etc).

Conditions

All personal details are compulsory on the registration form.
The participants minimum age is 18 years old. Unless traveling with an adult.
Escape Surf Travel reserves the right to make modifications, but only if these modifications do not change the essential services or due to unexpected and uncontrollable situations.
Booking variations depend on availability and they may involve a surcharge depending on the price of the new dates/inclusions. You will receive a booking modification once the surcharge is paid. In case the weekly price increase or decrease, the difference must be paid respectively from one part or another.
Images of your stay in any property of Escape Surf Travel are only used for publicity or promotional purposes as the website, flyers, brochures and social media.
Customers must be physically fit and capable to swim. The client confirms that from a medical point of view, there is nothing that prevents him/her from going surfing or bodyboarding. We require that you communicate us any relevant medical aspects: allergies, disabilities, medical incapacities etc.
The transfer service is included in the Surf Packages. We recommend you to schedule your airport transfers according to your flight itinerary, we encourage you to submit your flight information as soon as you purchase your airfare. The transfer price can vary depending on the place to pick up or drop off. Do not forget that this price is for the group booking together and arriving at the same time, guests arriving at different times and/ or days than the rest of the group pays an additional airport transfer.
Each customer is responsible for the Escape Surf Travel equipment during its use and accepts the responsibility to replace it in case of loss or serious damage by inappropriate use of it. The customer has to pay the lost or damaged equipment which automatically becomes the customer’s property.
The excursions and trips we offer are not included in the total camp price. They depend on a minimum number of participants and availability. These reasons can lead to a cancellation of the previous.

Cancellations

The cancellation will be valid the day we receive it.

We will refund you 100% of the total paid amount when the cancellation is made two months before the start.
We will keep 25% of the total amount and refund the rest of the paid amount when the cancellation is made within one and two months before the starting.
We will keep 50% of the total amount and refund the rest of the paid amount (if applicable) when cancellations are produced until two weeks before the starting.
Within less than two weeks before the start, we do not refund. We recommend you to contract travel insurance.

Responsibilities

Escape Surf Travel does not accept any responsibilities or any refunds in the following circumstances.

When the client is responsible for the incorrect delivery of the services.
When the defective services are due to third parties or they occur in an unpredictable manner.
When the services cannot be provided, due to conditions beyond the control of the company. These are unusual and unpredictable conditions which could result in unexpected consequences such as natural disasters or meteorological aspects etc.
When the incorrect delivery of the services is caused by happenings at Escape Surf Travel properties, even though all the diligences are taken, but they still could neither be predicted nor prevented.
When any happening could occur before and after the course hours.
Clients have to listen to the instructions of our staff and to follow Escape Surf Travel regulations. In case of not doing so and behaving irresponsible, the company will take the necessary measures, prior notification, such as the exclusion of the courses.

We offer unique stays inspired by our love for surfing, travel, nature, and connecting with people from around the world. Each of our locations is different, some closer to nature, others with a more hotel-style setting, but all of them share the same spirit: a relaxed, friendly atmosphere and meaningful experiences. We provide a standard level of service designed to match the essence of each location. If guests request additional services that go beyond what is normally included, such as extra cleaning, special dietary options, private transport, or personalized arrangements, an extra fee may apply. These services are subject to availability and must be confirmed by our team in advance.

Insurance

For medical assistance during your stay at any property of Escape Surf Travel or partner, each client ought to have:

Medical card and insurance (or)
Contract a travel insurance

Country of jurisdiction: EL SALVADOR

By paying the services at the camp you automatically accept the previous Terms and Conditions.

Escape Surf Travel SA de CV
e-mail: contact@escapesurftravel.com
NIT: 0614 – 291119 – 107 - 6
El Salvador